Frequently Asked Questions

Shipping

How long does shipping take?

Most orders ship within 1–3 business days. Standard delivery takes 5–10 business days within the US. We also offer expedited shipping options at checkout.

Do you ship internationally?

At this time, we ship within the United States only. International shipping is coming soon — sign up for our email list to be the first to know.

How do I track my order?

Once your order ships, you'll receive a tracking email with your shipment details. You can also log into your account to view order status at any time.

Returns & Refunds

What is your return policy?

We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, contact us within 30 days of delivery and we'll make it right.

How do I start a return?

Email us at epicfindswellness@gmail.com with your order number and reason for return. We'll respond within 24–48 hours with next steps.

Will I get a full refund?

Yes — once we receive and inspect your return, we'll issue a full refund to your original payment method within 5–7 business days.

Products

Are your products safe?

Our wellness products are sourced from reputable suppliers and meet applicable safety standards. Individual product certifications are noted on each product page.

How do I know which product is right for me?

Each product page includes detailed descriptions, use cases, and customer reviews to help you decide. If you're still unsure, reach out — we're happy to help match you with the right product.

Do your products come with a warranty?

Most electronic devices (such as massage tools and hair growth devices) include a manufacturer warranty. Warranty details are listed on each product page.

Discounts & Promotions

Do you offer a first-order discount?

Yes! New customers get 15% off their first order with code WELCOME15. Just apply it at checkout.

How do I find active promo codes?

Subscribe to our email list for exclusive deals and early access to sales. We also share promotions on our social media channels.

Contact Us

How can I reach your team?

Email us at epicfindswellness@gmail.com or use our Contact Page. We respond within 24–48 hours, Monday–Friday.